Today we've saved plastic bottles from landfill

Please read this COVID-19 update - we realise more than ever that protecting your workplace is paramount We want you to know that we’re taking extra precautions to safeguard our employees and customers as we continue to navigate these uncertain times. This includes ceasing to accept cash sales or processing orders on site at any of our distribution centre sites, all orders should be placed via phone or web. Click here to view our FAQs for more information about the Coronavirus outbreak (COVID-19).

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You may have noticed we've made a few changes to our website. You'll still be able to easily find everything you need and much more. To learn about the update and how to find any information you need please read our new website guide here.

Enjoy Total Care service with all our water dispenser rentals

We provide a complete and safe after-sales service offering to keep your product performing at its best, while keeping you safe. We call it Total Care.

Our friendly and responsive customer support team will always follow the strictest hygiene protocols for safety at every step. From the production line, packing and shipping to contactless delivery, installation and servicing, we take all the necessary precautions to keep you and your workplace safe.

Making things easier with Total Care

With Waterlogic you're in safe hands. Our experts will handle the whole process from start to finish so you can focus on what's important to you.

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Easy and safe installation for your workplace

We help you get up and running as quickly and as safely as possible. Our expert service technicians do all the hard work for you, installing your new water system at a date and time to suit you with all the correct social distancing measures in place.

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Regular servicing at a time that suits you

Servicing includes sanitisation and filter replacements to ensure the high quality of your water is maintained and there’s no compromise on performance. Pre-emptive maintenance ensures trouble-free operation for total peace of mind.

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Safe, quick and hassle-free maintenance

In the unlikely event that something should go wrong, there’s no need to worry as our Total Care service team is here for you. Once the problem is identified over the phone, our technician arrives with the correct parts and tools to complete the repair for you straight away.

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Local service on a national scale

We offer full nationwide coverage so you can buy with confidence. Our skilled teams located throughout Australia are dedicated to providing a local service on a national scale. With distribution centres Australia-wide, we are a truly national company, ensuring we can handle any of our partners requirements.

Looking to buy now?

Tell us what you’re looking for and we’ll find the right solution for you.

Find your perfect product

Hassle-free installation at a time that suits you

We work with our customers to ensure a smooth installation process.

56 Minutes

That’s how long one of our installations typically takes.

Once you've decided which product is best for your business, our team of highly trained installers will take care of the rest. All of our units are installed with a simple connection to your mains water source. We want you up and running as quickly as possible, which is why our expert service technicians do all the hard work for you - installing your new water system at a date and time to suit you. So, before you know it, you’ll have great-tasting water at your fingertips

Here when you need us

Highly trained technicians ready when you need them

Our skilled service representatives and highly trained technicians ensure the shortest response times when you need us our technicians are fully qualified in servicing Waterlogic, Billi & Rheem products.

Servicing includes sanitisation and filter replacements to ensure the high quality of your water is maintained and there’s no compromise on performance. Pre-emptive maintenance ensures a trouble-free operation for total peace of mind.

View our hands-free range here

All rental plans include scheduled pre-emptive maintenance carried out safely and securely

Guaranteed optimal water quality all year round.

When you choose one of our rental plans, you’ll enjoy regularly scheduled servicing including pre-emptive measures to make sure your product delivers great tasting and hygienic water to you every day.

In the unlikely event that something should go wrong, there’s no need to worry as our Total Care service team is available to handle your query, big or small. We will do our best to diagnose the problem over the phone, ensuring our technician arrives with the correct parts and tools to complete the repair for you straight away.

Our commitment to your business

We combine technical proficiency and national service coverage with the ongoing value that we are known for, to provide our customers with a world-class customer service experience. Our Managed Service Programs offer three key benefits:

  • Expertise on all products including water coolers, under-bench systems and on-wall boilers.
  • Fast delivery and installation
  • The Total Care service and maintenance package

Expert Consultancy

We aim at helping you find the perfect solution for your water needs. That is why we take the time to assess your business to understand what is the best offer based on the size of your company, the number of employees and the quality of your water. We then give you impartial product advice and tailored specifics on new product purchases to match your requirements.

Need help today?

Our team is on hand to help. Select the option that relates to your requirements