Please read this COVID-19 update We realise more than ever that protecting your workforce is paramount. We want you to know that we’re taking extra precautions to safeguard our employees and customers for Waterlogic, Billi and Purezza as we continue to navigate these uncertain times. Click here to view our FAQs for more information about the Coronavirus outbreak (COVID-19).
At Waterlogic, we don’t see ourselves as just another supplier. We are a partner who enables you to focus on your own business values by providing you with seamless service. We’re extremely proud of our world-class customer service and strive to ensure that your satisfaction is at the core of everything we do.
According to your servicing cycle we will send out a fully trained technician to maintain your equipment by changing your filter and UV globe, ensuring your equipment is clean and hygienic. Our account management team will periodically call to ensure your equipment is running smoothly and your needs are met.
If you are having issues with your water cooler please see below for solutions to fix most common problems. Further information is also available in the technical manual related to your machine which are also available to download below. Alternatively just call 1300 88 14 14 to speak to one of our friendly staff members who will be able to assist you.